Anti-Social Behaviour Case Review
Responding to and tackling anti-social behaviour (ASB) continues to be a key priority for all community safety partners in Derbyshire.
We're working together to bring to justice those causing anti-social behaviour and provide support for people affected by it.
In Derbyshire, we always strive to provide a high level of service, but recognise that sometimes we don’t get it quite right, and you may feel a further review is needed. This is where the anti-social behaviour case review comes in.
The anti-social behaviour case review
The anti-social behaviour case review gives victims the right to ask for a review of their case if their concerns haven't been dealt with or acted upon, and organisations haven't resolved the anti-social behaviour successfully.
If you haven’t already reported the anti-social behaviour, you should report it to the appropriate organisation using our anti-social behaviour tool.
The aim of the anti-social behaviour case review is to see whether anything else can be done and possibly find solutions that may not have been considered before.
In Derbyshire, the anti-social behaviour case review process is managed by your local council on behalf of the other organisations involved in the review, such as the police, local health teams and housing providers.
When to use the anti-social behaviour case review
You can use the anti-social behaviour case review if you have reported 3 or more related incidents of anti-social behaviour, within the last 6 months.
It doesn’t matter who the anti-social behaviour has been reported to (the council, the police or your landlord), please use the anti-social behaviour case review application form on your local council website.
You can apply for the anti-social behaviour case review on behalf of someone else, but you must provide their consent.
When not to use the anti-social behaviour case review
If you haven’t already reported the anti-social behaviour, you should report it to the appropriate organisation. For more information, use our how to report anti-social behaviour tool.
The anti-social behaviour case review is not intended to be an alternative to the relevant organisation’s complaints procedure, which is designed to deal with complaints about individual officers, or services.
The complaints procedure is appropriate for concerns such as:
- if staff have been rude or disrespectful to you
- if staff have given inaccurate or misleading information
- if staff have promised things, such as telephone calls or meetings, and have not delivered on these
- if the organisation has failed to follow their policy or procedure
If you have followed the relevant organisation’s complaints procedure and you are still dissatisfied, you will be given information about the Local Government and Social Care Ombudsman, the Housing Ombudsman Service or the Independent Office for Police Conduct.
How to use the anti-social behaviour case review
In order to request an anti-social behaviour case review, you must complete the application form, which is available through your local community safety partnership:
We welcome the opportunity to review cases of anti-social behaviour, but anti-social behaviour case review applications may be rejected if they are thought to be prejudicial, discriminatory, malicious, unreasonable or vexatious.
For more information, contact your local area:
Amber Valley Borough Council
Community Safety Manager
Town Hall
Ripley
Derbyshire
DE5 3BT
email: communitysafety@ambervalley.gov.uk
tel: 01773 841410
Bolsover District Council
ASB Team
The Arc
High Street
Clowne
Derbyshire
S43 4JY
email: asbcasereview@bolsover.gov.uk
tel: 01246 593056
Chesterfield Borough Council
Shaun Morley, Head of Community Safety and Regulatory Services or
William Bland / Kirstie Finnegan, Community Safety Co-ordinator
Town Hall
Chesterfield
Derbyshire
S40 1LP
email: community.trigger@chesterfield.gov.uk
tel: 01246 959655 or 01246 959656
Derby City Council
Lindsey Maidstone, Community Safety Manager
Council House
Corporation Street
Derby
DE1 2FS
email: lindsey.maidstone@derby.gov.uk
tel: 01332 643029
Derbyshire Dales District Council
Neighbourhoods Manager
Town Hall
Bank Road
Matlock
Derbyshire
DE4 3NN
email: ASBCaseReview@derbyshiredales.gov.uk
tel: 01629 761187
Erewash Borough Council
Katherine Thornhill, Community Safety Manager
Town Hall
Ilkeston
Derbyshire
DE7 5RP
email: communitysafety@erewash.gov.uk
tel: 0115 907 2274
High Peak Borough Council
Community Protection Officer
Buxton Town Hall
Market Place
Buxton
Derbyshire
SK17 6EL
email: community.safety@highpeak.gov.uk
tel: 01298 28400
North East Derbyshire District Council
Faye Green, Community Safety Manager
2013 Mill Lane
Wingerworth
Chesterfield
Derbyshire
S42 6NG
email: faye.green@ne-derbyshire.gov.uk
tel: 01246 231111
South Derbyshire District Council
Claire Rawlins, Anti-Social Behaviour Officer or
Chris Smith, Communities Manager
Civic Way
Swadlincote
Derbyshire
DE11 0AH
email: community.safety@south-derbys.gov.uk
tel: 01283 595798
anti-social behaviour case review Monitoring Information
The 2023/2024 anti-social behaviour case review monitoring information for each area in Derbyshire is detailed below:
Amber Valley
- Number of anti-social behaviour case review applications: 3 (2 applications were received in March, so the outcomes will be included in the 2024/25 figures)
- Number of applications that did not meet the threshold: 0
- Number of ASB case reviews conducted: 1
- Number of ASB case reviews where recommendations were made: 1
- Number of anti-social behaviour case review appeals received: 1
Bolsover
- Number of anti-social behaviour case review applications: 4
- Number of applications that did not meet the threshold: 1
- Number of ASB case reviews conducted: 3
- Number of ASB case reviews where recommendations were made: 3
- Number of anti-social behaviour case review appeals received: 0
Chesterfield
- Number of anti-social behaviour case review applications: 2
- Number of applications that did not meet the threshold: 0
- Number of ASB case reviews conducted: 2
- Number of ASB case reviews where recommendations were made: 2
- Number of anti-social behaviour case review appeals received: 1
Derby City
- Number of anti-social behaviour case review applications: 5
- Number of applications that did not meet the threshold: 2
- Number of ASB case reviews conducted: 3
- Number of ASB case reviews where recommendations were made: 3
- Number of anti-social behaviour case review appeals received: 1
Derbyshire Dales
- Number of anti-social behaviour case review applications: 0
- Number of applications that did not meet the threshold: 0
- Number of ASB case reviews conducted: 0
- Number of ASB case reviews where recommendations were made: 0
- Number of anti-social behaviour case review appeals received: 0
Erewash
- Number of anti-social behaviour case review applications: 0
- Number of applications that did not meet the threshold: 0
- Number of ASB case reviews conducted: 0
- Number of ASB case reviews where recommendations were made: 0
- Number of anti-social behaviour case review appeals received: 0
High Peak
- Number of anti-social behaviour case review applications: 1
- Number of applications that did not meet the threshold: 1
- Number of ASB case reviews conducted: 0
- Number of ASB case reviews where recommendations were made: 0
- Number of anti-social behaviour case review appeals received: 0
North East Derbyshire
- Number of anti-social behaviour case review applications: 4
- Number of applications that did not meet the threshold: 0
- Number of ASB case reviews conducted: 4
- Number of ASB case reviews where recommendations were made: 4
- Number of anti-social behaviour case review appeals received: 1
South Derbyshire
- Number of anti-social behaviour case review applications: 0
- Number of applications that did not meet the threshold: 0
- Number of ASB case reviews conducted: 0
- Number of ASB case reviews where recommendations were made: 0
- Number of anti-social behaviour case review appeals received: 1 (The original application was received in 2022/23 .)
Guidance for anti-social behaviour practitioners
The Derbyshire Anti-Social Behaviour subgroup has produced guidance for partners working together to tackle ASB, setting out the processes and procedures partners will follow when receiving anti-social behaviour case review applications. The guidance is attached to this page.