Domestic abuse

Domestic abuse support and information services in Derbyshire.

There is one helpline number in Derbyshire for reporting or discussing domestic abuse tel: 08000 198 668. Or you can email: derbyshiredahelpline@theelmfoundation.org.uk

Live chat is available at The Elm Foundation on Monday to Friday from 9:30am to 5pm. Outside of these hours the service will send an email that will be responded to as soon as possible.

Deaf and hard of hearing people can text 07534 617252.

Domestic abuse is rarely a one-off incident, but a pattern of power and control over you. It is any threatening behaviour, violence or abuse between adults who are or have been in a relationship, or between family members. It can be psychological, physical, sexual, financial or emotional abuse.

You may just want someone to listen, or help to stop your abuser hurting you further.

All services in Derbyshire follow the same guidelines when dealing with domestic abuse, whether you talk to someone at your health centre, school, housing office or social services office. They'll offer someone to talk to, legal information, help available to you, support in your home or long term help.

The service available in Derbyshire offers advice and support to victims, professionals and other agencies dealing with domestic abuse issues. The referral forms are for professionals to complete. If you need advice please call the helpline number tel: 08000 198 668.

The Home Office leaflet Three steps to escaping domestic violence has been published to support victims. It's available in 12 languages.

In an emergency, or if you are in any danger always tel: 999.

If you tel: 999 from a mobile phone but it is not safe for you to speak, Silent Solution is a system the police use to assess and respond to your call. Tel: 999 and if it is not safe to respond to the BT operator when they ask what service you want, stay connected. If the operator hears any suspicious noise you'll be transferred to the police. If nothing is heard you may be asked to press 55. This will connect you to a police call handler. Listen carefully to their questions and instructions so that they can assess your situation and arrange for assistance. This system means that the police can respond to genuine emergencies when people are in danger, and accidental or hoax 999 calls do not distract them. Accidental 999 calls from a landline are less likely so if you tel: 999 from a landline but are unable to speak you'll be connected without being asked to enter 55.

Useful documents

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